Waylay enables Traffic Management as a Service

Waylay, the leading automation and integration platform for the Internet of Things, is proud to be one of the key partners of The City of Ghent Mobility Center in their development of the Traffic Management as a Service (TMaaS) project, an innovative smart city concept that has now received European funding from the EU initiative Urban Innovative Actions.

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Thanks to the European Commission’s financial support, amounting to a total of 4.3 million euros, the City of Ghent will be able to develop its concept together with Waylay and other key partners such as: UGent, KULeuven, navigation company Tom Tom, Be-Mobile and more.

The main idea of the project is the development of a fully digital traffic centre created specifically for small and medium cities, that aggregates information from existing digital data sources and automates across all sources to provide an integrated real-time view of city traffic together with personalized alerts and notifications for both traffic control center staff as well as citizens.

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TMaaS will be built on the Waylay platform and leverages its powerful integration and automation capabilities.

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Read the TMaaS full press release here and follow the project’s website for updates: www.tmaas.eu

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Contact a Waylay Expert

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See the video below to see the combination of Waylay and FLS VISITOUR in action:

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What’s next?

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Autonomous service operations is getting supercharged by the advent of smart synthetic software agents, powered by Large Language Models (LLMs). These synthetic agents will assist human service agents to increase capacity and reduce tedious manual work, like root cause analysis of asset performance issues, updating work plans to deal with impending asset shut downs, etc.

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LLM technologies have matured enough to couple automated asset health monitoring with autonomous field job scheduling to improve asset uptime and Service Level Agreement adherence. Waylay’s analytics and orchestration platform can serve various agentic LLM applications for autonomous service operations that leverages the FLS VISITOUR scheduling engine to optimize the field force load and reduce wasted travel hours. The result is faster preventive asset maintenance activities, less human error during scheduling and an overall better end customer experience.

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Want to know more? Please get in touch with us here

Waylay enables Traffic Management as a Service