Today’s energy and water utilities are striving to exceed customer expectations, going beyond their traditional commodity business and blazing the trail to a cleaner, more efficient energy future.

New customer offerings are being rolled out that involve internet-connected assets: e.g. digital meters, retrofitting network infrastructure with IoT, building maintenance services, home energy management solutions involving e-storage, etc.

Providing sustainable on-site and remote support for these advanced connected assets is not trivial. This video shows how to use Waylay Digital Twin for Salesforce to tackle these challenges.

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Fill-in the form to see how utilities can leverage connected asset performance data to optimize the customer service experience.